Refund Policy

Effective Date: March 01, 2026

At Sukanta Sir Classes, we maintain a transparent refund policy to ensure clarity for students and customers purchasing our courses or books.

1 Coaching Fee Refund Policy

Coaching fees once paid are non-refundable.

Admission is confirmed only after successful payment.
Fees paid for offline or online batches cannot be refunded once classes have started.
No refund will be provided for absenteeism, personal reasons, or change of mind.

2. Duplicate Payment

If a technical error leads to a duplicate payment:

Refunded after verification.
Processed within 5–7 working days.
Credited to original payment method.

3. Failed Transactions

If amount is deducted but transaction fails:

Wait 3–5 days for bank auto-reversal.
Contact us if not reversed.
Refund issued after gateway confirmation.

4 Book Purchase Refund Policy

Books once sold and delivered are non-returnable and non-refundable.

Damaged or Defective Items:

Inform us within 48 hours of delivery.
Provide clear photo proof of the damage.
A replacement will be provided. Refund only if replacement is impossible.

5. Digital Materials

Any digital notes, PDFs, or downloadable content are strictly non-refundable once access is granted.

6. Payment Processing

All refunds are processed back to the original payment source. We do not store any sensitive banking information on our servers.

📩 Contact for Refund Requests

Please send your request with the following details to facilitate verification:

✔ Full Name
✔ Registered Phone Number
✔ Transaction ID
✔ Date of Payment & Reason

Official Email

sukantasirclasses@gmail.com

Phone Support

+91 7431094840

Sukanta Sir Classes reserves the right to review and update this Refund Policy at any time without prior notice. Any disputes are subject to the jurisdiction of Nadia, West Bengal courts.

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